GENERAL
Does Vera Skin Store Provide Samples?
Yes! We include complimentary samples with eligible orders when available, allowing customers to experience products before opening their purchase.
Because medical-grade skincare is considered final sale once opened, samples help you explore new formulas with confidence while preserving the integrity of your order.
How is Vera Skin Store different from other skincare retailers?
Vera Skin Store offers a physician-curated collection of luxury medical-grade skincare selected by Dr. Vera, a double board-certified physician with over 20 years of experience in aesthetics and skin rejuvenation.
How do I know which products are right for me?
We recommend shopping by skin concern or contacting our team for guidance. Dr. Vera’s curated selections are designed to simplify the process of building an effective skincare routine.
What is medical-grade skincare?
Medical-grade skincare contains advanced, science-backed ingredients formulated to target specific skin concerns such as aging, pigmentation, acne, texture, and hydration. These products are designed to deliver visible results while supporting long-term skin health.
What’s the best beginner medical-grade skincare routine?
A simple starter routine typically includes:
- Gentle cleanser
- Antioxidant serum
- Moisturizer
- SPF
Consistency is key.
SHIPPING & RETURNS
When will my order Ship?
Orders are typically processed within 1-3 business days. Shipping times vary depending on location and carrier.
Can I pick up if I'm local in South Florida?
Of course! At checkout, just select "pick up" as your delivery option. Please allow atleast 24 business hours before picking up your order to give our team enough time to fulfill your order.
Pick Up Address:
1127 S University Dr. Plantation, FL 33324
Do you offer free shipping?
We may offer complimentary shipping on qualifying orders during select promotions. Please see our shipping policy for current details.
Do you ship internationally?
Shipping availability may vary by region. International shipping options will appear at checkout if available.
Can I return skincare products?
Due to the nature of skincare products, opened or used items may not be eligible for return. Please review our return policy for full details.
STILL HAVE QUESTIONS?
Send us an email so we can help!